USD Account

Why is my onboarding process taking so long?

We’re work as quickly as we can to onboard freelancers and remote workers who apply to Elevate. P...

• Elevate Customer Support,
• Updated February 29, 2024 16:04

Why has my account application been rejected?

We understand how frustrating it can be to receive an account rejection. Unfortunately, we someti...

• Elevate Customer Support,
• Updated March 29, 2024 08:03

What is a source of funds document and why do I need to provide it?

Elevate has a regulatory duty to "Know it's (your) Customer (KYC)" to help combat issues like mon...

• Elevate Customer Support,
• Updated October 26, 2023 04:57

Is there any monthly account maintenance fee?

No, there’s no minimum balance fee. You can enjoy your account for free.

• Elevate Customer Support,
• Updated February 07, 2024 12:47

Where can I find my Swift code?

Please note we don't support SWIFT codes at the moment. However, we provide a routing number whic...

• Elevate Customer Support,
• Updated February 07, 2024 12:47

Can I fund my Elevate account through credit cards?

Funding your account by credit cards is not available. You can fund your Elevate account using AC...

• Elevate Customer Support,
• Updated February 07, 2024 12:47

How can I generate a bank statement?

In order to generate a statement, please login to your Elevate account > you can see "Account Det...

• Elevate Customer Support,
• Updated February 07, 2024 12:47

How can I fund my account?

You can fund your Elevate account using ACH and Wire transfers, which are supported by most platf...

• Elevate Customer Support,
• Updated February 07, 2024 12:47

How long does it take to get my account verified?

Please note due to current high volumes we're aiming to review all applications within 24-72 hour...

• Elevate Customer Support,
• Updated February 07, 2024 12:47