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Elevate Pay
USD Account
USD Account
Questions and information related to your USD account.
Onboarding
Why is my onboarding process taking so long?
We’re work as quickly as we can to onboard freelancers and remote workers who apply to Elevate. P...
Why has my account application been rejected?
We understand how frustrating it can be to receive an account rejection. Unfortunately, we someti...
KYC (Know Your Customer)
What is a source of funds document and why do I need to provide it?
Elevate has a regulatory duty to "Know it's (your) Customer (KYC)" to help combat issues like mon...
General
Is there any monthly account maintenance fee?
No, there’s no minimum balance fee. You can enjoy your account for free.
Where can I find my Swift code?
Please note we don't support SWIFT codes at the moment. However, we provide a routing number whic...
Can I fund my Elevate account through credit cards?
Funding your account by credit cards is not available. You can fund your Elevate account using AC...
How can I generate a bank statement?
In order to generate a statement, please login to your Elevate account > you can see "Account Det...
How can I fund my account?
You can fund your Elevate account using ACH and Wire transfers, which are supported by most platf...
How long does it take to get my account verified?
Please note due to current high volumes we're aiming to review all applications within 24-72 hour...
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