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USD Account

USD Account

Questions and information related to your USD account.

KYC (Know Your Customer)

What is a source of funds document and why do I need to provide it?

Elevate has a regulatory duty to "Know it's (your) Customer (KYC)" to help combat issues like mon...
  • Elevate Customer Support,
  • Updated October 26, 2023 04:57

General

Is there a minimum balance I need to maintain with Elevate?

Elevate does not require a minimum balance to continue using the account and services. However, i...
  • Elevate Customer Support,
  • Updated October 26, 2023 05:03

How can I close my account?

To close your account you should contact help@elevatepay.co requesting that your account be close...
  • Elevate Customer Support,
  • Updated August 25, 2023 09:59

How do I find my Elevate account number and routing number

 Login to the Elevate App  Under your balance you can select "Account Details" Your Account Numb...
  • Elevate Customer Support,
  • Updated August 11, 2023 08:57

Are Elevate accounts insured?

Elevate accounts are insured up to the standard maximum deposit insurance amount of $250,000 t...
  • Elevate Customer Support,
  • Updated August 11, 2023 08:18
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