Elevate has a regulatory duty to "Know it's (your) Customer (KYC)" to help combat issues like money laundering, terrorism financing and fraud. While proving your identity (e.g. with a selfie and passport) is done at onboarding we sometimes an additional layer of checks. One of the most common is a "source of funds" check to confirm that money being deposited into the account has been sourced from legitmate purposes. 

These additional source of funds checks are typically be done for specific services (e.g. debit card issuance) or when higher transaction amounts are being used.

Valid Supporting Documents

Below are examples of supporting documents that can be used to show your source of income

• Most recent payslip.
• Invoices to clients if you're a contractor.
• Statements of earnings or invoices (e.g. Certificate of earnings from Upwork, Stamtement of earning from Fiverr, etc...).
• Salary section of an employment document (e.g. an employment contract).
• A letter from your employer stating your salary.