Transaction Limits:
Q: What are the daily and monthly limits for reward-eligible transactions?
A: Each user is eligible for a maximum of one (1) reward for an eligible transaction per day and a total of three (3) rewards for a eligible transactions per calendar month.
Q: What happens if I attempt to make more than the allowed number of reward transactions?
A: Any transaction exceeding the daily or monthly reward limit will not be eligible for rewards and may fail if it does not meet other criteria (see below).
Eligibility Criteria:
Q: What is the minimum transaction amount to be eligible for rewards?
A: Only transactions with a value greater than $450 USD are eligible for rewards.
Q: What type of transactions qualify for rewards?
A: Rewards are exclusively offered for home remittance transactions that meet the minimum amount criteria.
Exceeding Limits and Alternative Payments:
Q: If my transaction exceeds the $450 threshold but I've already reached my reward limit, what should I do?
A: If you have already reached your daily or monthly reward transaction limit, any following home remittance transactions over $450 will fail. In such cases, you will be advised to use salary payments as an alternative method for your transaction.
Q: Why are salary payments suggested as an alternative?
A: Salary payments are a separate transaction type that is not subject to the same reward limits as home remittance transactions, allowing you to complete your transfer without interruption once reward limits are reached.