Opening your account

Which ID can I use?

Use a valid Sri Lankan passport or a Sri Lankan Smart National Identity Card (NIC) issued after 2...

Can I sign up with my Sri Lankan phone number?

Yes. Enter your Sri Lankan mobile number when you sign up.

What can I use as proof of address?

Upload a bank statement or utility bill in English issued within the last 90 days. It must show y...

What can I use as proof of income?

Choose the option that matches how you get paid. Your full name must be visible on each document....

Receiving USD

How can a client, employer, or platform pay me?

Your client or employer can pay you by ACH from a U.S. business bank account. Open Account Detail...

How do I withdraw my Upwork earnings to Elevate Pay?

In Upwork, choose Direct to U.S. Bank and enter your Elevate Pay account number and routing numbe...

Can I add money from my Sri Lankan bank account?

No. You can receive earnings by U.S. ACH transfer from a supported platform, client, or employer.

Sending money to Sri Lanka

Can I withdraw to a Sri Lankan bank account in LKR or USD?

Yes. You can send LKR to any bank in Sri Lanka. To keep your money in USD, send it to your USD-de...

How much does it cost to withdraw?

LKR withdrawals cost $1.50 per transfer.USD withdrawals cost 1% of the transfer amount, with a mi...

What exchange rate will I get when I send LKR?

Before you confirm, the app shows the USD to LKR exchange rate, the transfer fee, and exactly how...

How long does a transfer take?

With the correct bank details, LKR transfers arrive in real time. USD transfers to a Sri Lankan U...